The majority of our practices have evening hours and weekend hours when on call. Our offices also have set aside time for same day appointments for urgent and non-urgent services. Please go our home page and click on one of the individual practice sites for your providers specific hours of operation. The majority of our offices have Spanish speaking personnel available during office hours.
Contacting the Office After-Hours
You can reach clinical personnel after-hours by calling your provider's main office telephone number. Our answering service will answer promptly and will contact the physician on call - who will call you back in a timely manner. PLEASE CONTINUE TO DIAL 911 FOR EMERGENCIES
We provide house-calls for HealthWise established adult patients. Please contact your HealthWise Primary Adult Care Physician to request a House-Call.
We provide travel immunizations for adults and children. Dr. Angelee Carta, in Manchester, provides adult travel immunizations. Dr. David Edelheit, Coventry Family Practice, can provide travel immunization for adults, children and adolescents. Dr. Robert Parnes, in Vernon, provides travel immunizations for children and adolescents. Please see their office information on our home web page.
Electronic Medical Health Records
All of our patient visits are recorded and stored securely via an Electronic Medical Health Record. This provides all of our physicians with better access to your record and improves the efficiency of appointment requests, prescription refills and registration. It provides our patients with convenient access to educational materials, newsletters and payment processing. Most prescription orders are sent directly to your pharmacy. This reduces the possibility of medical errors due to handwriting illegibility. Lab and x-ray results are expedited for our physicians review. HealthWise protects medical information with a secure data exchange as required by HIPAA.
HealthWise has established a secure, confidential patient portal that will allow you to view certain portions of your electronic mecical health record. Please contact your provider's office to find out how you can particpate.
Paying Your Bill On-Line
You may pay your bill utilizing the “Pay Bill Now” logo located at the bottom right of our main web page.